KNOWLEDGE

Answers from what you publish

The chatbot does not browse the open web for you. It answers from the pages, documents, and FAQs you put in Knowledge.

Pages

Choose which site pages to index. Skip drafts, legal walls, or anything you do not want used in answers.

Documents

Upload PDFs and other files the site does not already show. Policies, menus, and product sheets stay in one place.

FAQs

Add short question and answer pairs for things visitors ask that are not written as a page yet.

You choose what it can use

Knowledge is not a live crawl of the whole internet, and it is not an open crawl of every URL on your site. You pick the sources. You can add or remove them when the site changes.

WordPress page sync pulls from the pages you select. Other sites use the same Knowledge tools in the portal.

Leads and chats stay in your workflow

On WordPress, lead forms and personal contact details can stay on your site. Chat transcripts are in the portal Conversations inbox for every install path.

When a visitor needs a person, handoff can go to email, phone, a URL, or a webhook.

Next, see how setup works or plans.

Ready to put AI on your site?

Create a free beta account, or contact us if you want it set up for you.